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Your search for keyword: superior customer service statements returned 377 results.
 
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Customer Relationship Management (CRM) | Customer Service (General) | Customer Information Management/ Customer Databases | Customer Experience Management (CEM) | Customer Data Integration | Business Process Management (BPM) | Availability, Performance and Problem Management | Database Administration | Business Intelligence Solutions | Help Desk and Call Management

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Embarcadero® DB Optimizer™ by Embarcadero Technologies, Inc.

May 14, 2009 - (Free Research) Poor performing SQL code is costly in terms of dollars and customer satisfaction. Discovering performance bottlenecks once they're in production is costly.
(TRIAL SOFTWARE) VIEW ABSTRACT | GO TO

Award-Winning VoIP Provider Deploys Five9 in Profit Centers to Launch Marketing Campaigns by Five9

September 10, 2009 - (Free Research) Read case study to learn how Vonage selected the Five9 Virtual Call Center Suite to launch an ambitious campaign to win back over 70,000 customers. Read on to learn how Five9 Virtual Call Center Suite offers superior-quality VoIP, predictive dialer, inbound call capabilities, comprehensive management and customer tracking tools, and more.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Email Security: Magic Quadrant for Email Security Boundaries, 2008 by Proofpoint, Inc.

October 22, 2009 - (Free Research) The email security market is maturing, but speed and breadth of spam detection, and management and reporting capabilities, continue to differentiate vendors. This paper will discuss what you need to know about spam filtering, outbound content filtering, and available email security solutions in various delivery models.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Metro Atlanta YMCA Better Aligns its Mission, Member Engagement, and Marketing Communications Activities Using Birst by Birst

October 19, 2009 - (Free Research) In an attempt to tailor and more effectively promote its programs, the Metro Atlanta YMCA turned to Birst for a new set of Business intelligence (BI) tools. Birst delivered with features that included automated dashboards and adhoc reporting at a fair price. Read on to learn the benefits YMCA experienced when they switched to Birst.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Investlink Taps Business Objects for Fast, Flexible, and Scalable Reporting by SAP America Inc

October 12, 2009 - (Free Research) Find out how Investlink used SAP BusinessObjects tools to enable third-party administrators who work with investment advisors and plan sponsors to build and change statements on an ad hoc basis.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Consolidate Management Software and Reduce Cost by IBM

July 27, 2009 - (Free Research) This webcast explores a phased approach to consolidating application management solutions, aligning IT infrastructure with business needs and reducing costs.
(WEBCAST) GO TO WEBCAST

SheepDog Builds a Profitable IT Services Business Around Google Apps by Google Apps Authorized Reseller Program

September 23, 2009 - (Free Research) See how SheepDog used Google Apps to capitalize on growing business opportunities for advanced cloud computing solutions, generate both one-time and ongoing revenue streams, and build a lucrative and sustainable business model.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Best Practices of the Best-Run Sales Organizations: Sales Opportunity Blueprinting by SAP America Inc

April 27, 2009 - (Free Research) Leadership teams in today's strongest sales groups have discovered best practices to achieve exponential results. This SAP Executive Insight looks at leading-edge companies and examines how they excel in areas where most sales organizations struggle.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

VIPRE Takes A Bite Out Of Bloatware by Sunbelt Software

July 30, 2009 - (Free Research) Sunbelt Software's new VIPRE Enterprise package is ideally suited to combating legacy and new blended malware threats from traditional viruses to the newest spam and Trojans.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Citrix XenDesktop: The Best Desktop Delivery System For Today’s Demanding Business Needs by Citrix

May 11, 2009 - (Free Research) Whether you're considering your first virtual desktop solution or trying to salvage an existing implementation, Citrix XenDesktop™ is the clear choice on the market that offers the performance, scalability and manageability required to meet your business needs.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

A Sneak Peak at Toad® for Oracle v10 by Quest Software

August 31, 2009 - (Free Research) In this technical brief, you'll learn about the powerful new features and enhancements that help you work smarter and faster – regardless of your role.
(TECHNICAL ARTICLE) VIEW ABSTRACT | GO TO

Reality Check – A Smart Business Continuity Strategy Can Offer Maximum Results at Minimum Cost by CDW Corporation

September 08, 2009 - (Free Research) In an increasingly digital world, it's clear that business continuity is no longer an option. Keeping systems running 24x7 and ensuring that data reaches its intended destination — precisely when it's needed — is the heart and soul of a business. This paper discusses Business-Continuity (BC) initiatives on a tight budget and with limited resources.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Best Desktop Delivery System for Today’s Demanding Business Needs by Citrix

August 19, 2009 - (Free Research) Whether you're considering your first virtual desktop solution or trying to salvage an existing implementation, Citrix XenDesktop® is the clear choice on the market that offers the performance, scalability and manageability required to meet your business needs.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Don't Fight Your Data Modeling Tool: Migrate from CA Erwin to Embarcadero ER/Studio by Embarcadero Technologies, Inc.

November 05, 2009 - (Free Research) In this webcast, learn how two leading data modeling tools compare and how utilizing advanced data modeling improves productivity, standards compliance and knowledge sharing.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Data Modeling Tools Compared: Embarcadero ER/Studio v. CA Erwin by Embarcadero Technologies, Inc.

November 05, 2009 - (Free Research) In this podcast, learn how two leading data modeling tools compare and how utilizing advanced data modeling improves productivity, standards compliance and knowledge sharing.
(PODCAST) VIEW ABSTRACT | GO TO PODCAST

Governance, Risk, and Compliance Management: Realizing the Value Of Cross-Enterprise Solutions by SAP America Inc

January 2007 - (Free Research) This paper explains SAP’s vision for a cross-enterprise GRC solution and the benefits it can provide, defines key terms, and discusses what to look for when evaluating GRC software options.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Performance Optimization: Extending the IT Infrastructure by Embarcadero Technologies, Inc.

May 2009 - (Free Research) Performance optimization is a key ingredient in the struggle to stretch an invested IT dollar to its absolute limit. Read this whitepaper to learn about the 3-step 'prevent, find, fix' approach to handling performance optimization problems at any stage of the development lifecycle.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Do Extraordinary Things Everyday with Microsoft Dynamics CRM! by Microsoft

September 2009 - (Free Research) In this webcast, we show you how the productivity of your sales, customer service, and marketing teams can be dramatically increased by taking advantage of the enhancements in the newly released Microsoft Dynamics CRM 4.0.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Staffing Service Coordinates Sales Activities, Utilizes Business Intelligence with CRM Solution by Microsoft

April 2008 - (Free Research) Volt Information Sciences, Inc. provides staffing services, telecommunications, and information solutions to Fortune 100 customers. Executives completed an in-depth request for proposal process to narrow CRM solution options to four enterprise alternatives. They selected Microsoft Dynamics™ CRM because it best met the firm's usability, user..
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Driving Business Process Productivity by Tuning Your Customer-Centric Business Processes for Profit by Microsoft

September 2009 - (Free Research) This webcast demonstrates how Microsoft Dynamics CRM can be used to capture and manage structured and unstructured sales and marketing customer data within a single, integrated system can help increase your organization's return on investment.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Junk Removal Service Finds Gold with Microsoft Dynamics CRM Online by Microsoft

May 2009 - (Free Research) The founder of a full-service debris removal company discusses the advantages of Microsoft Dynamics CRM Online to his company. The cost-effectiveness of the solution, ease of implementation and robust security features are key factors in their choice of Microsoft Dynamics CRM.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Global Real Estate Management Firm Chooses CRM Solution to Reduce TCO, Enhance Service by Microsoft

June 2008 - (Free Research) When the latest version of Microsoft Dynamics CRM became available, executives decided to upgrade to it. Now, Jones Lang LaSalle has a robust solution that easily and economically integrates into the company’s current systems and delivers functional and technical capabilities that support effective global operations.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Microsoft Dynamics RoleTailored Business Productivity: "Software Designed for Your People" by Microsoft

March 2007 - (Free Research) By automating and streamlining financial, customer relationship and supply chain processes, Microsoft Dynamics brings together people, processes and technologies, increasing the productivity and effectiveness of the business, and helping drive business success. Explore the Microsoft Dynamics Customer Model and how it's reflected in this software.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Grow Your Business with Microsoft Dynamics CRM by Microsoft

September 2009 - (Free Research) View this webcast to see how that Microsoft Dynamics CRM 4.0 gives you the capability to easily create and maintain a clear view of customers from first contact through purchase and post sales.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Enterprise Data Services in SOA using ODI Suite by Oracle Corporation

February 2009 - (Free Research) This whitepaper will demonstrate why Data Services are a foundation requirement for enterprise SOA deployments by describing how just how valuable, and complex, business data is for the businesses that rely on it.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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