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Your search for keyword: Customer Service/Help desk returned 143 results.
 
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Topics Related to Your Search

Network Security | Authentication / Password Management | Help Desk and Call Management | Security Policies | Anti-Spam | Network Management | Remote Access Technologies | Data Security | Fraud Detection & Prevention | Endpoint Security

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Stopping Spam and Other E-Mail Threats by Cisco Systems, Inc

February 2008 - (Free Research) Spam and other e-mail scams are costing American business $10 billion annually in lost productivity, wasted IT resources, and help desk costs.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Password Management Survey by Siber Systems

September 2008 - (Free Research) This report shows how RoboForm Enterprise password management solution, can increase corporate security, eliminate password related help desk calls, improve end user productivity, and decrease overall IT costs.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

LANDesk - Enterprise Desktop & Security Mgmt. for North American Companies by CreekPointe (E-mail this company)

LANDesk® solutions were designed specifically for North American companies and empowers enterprises to centrally manage and protect desktops, servers and mobile devices through a single console. They're cost-effective, intelligent and provide IT & Help Desk Managers with a rapid time to value. 
(RESELLER & SERVICE)GO TO DETAILED REPORT

Green-Purchasing Initiatives Research Brief: Is IT Thinking Green? by Citrix Online - GotoMyPC

July 2008 - (Free Research) Organizations large and small are beginning to take a closer look at their environmental impact. Savvy company leaders understand that business practices have to evolve to protect the planet's sustainability as well as the long-term interests o…
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

An Overview of Application Virtualization by CreekPointe (E-mail this company)

December 2007 - (Free Research) Virtualized applications eliminate nearly all of the complexities and support issues associated with delivering and accessing traditional applications for both fat and thin-client deployments. This paper discusses the benefits realized through application virtualization and dynamic solutions for helping you achieve application virtualization.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Host Intrusion Prevention: How HIPS Solutions Stop Zero-Day Attacks in Their Tracks by CreekPointe (E-mail this company)

June 2007 - (Free Research) Firewalls and antivirus software remain an important line of defense against malicious code entering your computing environment. This paper discusses traditional security techniques, and how to stay ahead of hackers by patching known vulnerabilities, identifying signatures of known malware and rejecting applications of unknown origin or function.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Information Security: DataDrain - How DLP tools can mitigate incidents and offer insight into where data lives by Symantec Corporation.

September 2008 - (Free Research) Data Loss prevention products help companies understand where their sensitive data is located, where it’s going, how it is being used and can sometimes enforce protective policies.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

5 Challenges to Effectively Managing Your Remote Systems by Dell, Inc

March 2008 - (Free Research) In evaluating solutions that address the challenges raised in this brief, there are two primary areas of consideration: the capabilities of the solution, and the deployment and ongoing ease of use of the solution.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

HP Compaq T5735 Thin Client Product Datasheet by Hewlett-Packard Company

March 2008 - (Free Research) The NEW HP Compaq t5735 provides convenient access to server-based solutions, Virtual Desktop Infrastructure (VDI) or to a variety of remote client solutions.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

1-HP Compaq T5730 Thin Client Product Datasheet by Hewlett-Packard Company

March 2008 - (Free Research) With the power of a modern notebook processor, the HP t5730 is in a new class of thin clients that are Microsoft Windows® XPe-based.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Best Practices for Exchange 2007 by Quest Software, Inc

April 2008 - (Free Research) An Exchange migration is one of the most complex, labor-intensive projects an organization can undertake. However, with the proper planning and execution, you can successfully migrate and minimize the impact on your users and your help…
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Editor's Desk: Everything Goes by Information Security Magazine

September 2008 - (Free Research) According to the Information Security/ SearchSecurity.com Priorities 2008 survey, you'll be spending more time on...well, you name it.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Editor's Desk. by Information Security Magazine

September 2008 - (Free Research) Microsoft and Oracle are generous enough to regularly provide severity ratings on vulnerabilities.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Editor's Desk by Information Security Magazine

September 2008 - (Free Research) Research ups awareness on backdoors that present attackers with a cheaper means of malware distribution and system access.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Discovery Attender® for Notes - Electronic Search and Discovery by Sherpa Software (E-mail this company)

Discovery Attender for Lotus Notes is a search and discovery tool that automates investigative tasks in Domino server databases, im logs and common file storage areas. DA has the ability to search, locate, and review data in a cost-effective and timely manner. Free Trial Available. 
(SOFTWARE PRODUCT)GO TO DETAILED REPORT

5 Keys to a Successful Identity and Access Management Implementation. by CA.

August 2008 - (Free Research) An effective Identity and Access Management (IAM) solution is quickly becoming a must-have or enterprise organizations. In this paper learn the five keys to successful identity and access management implementation.
(ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Businesses Bank on SSL Solutions by VeriSign Inc.

September 2008 - (Free Research) Most individuals see themselves as potential prey to any number of electronic crimes. Read this white paper to learn more about SSL Solutions and how you can help your company protect and reassure its clients.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Think beyond Software Performance Monitoring: A Perspective on Your Service-Level Management Strategy by Keynote Systems

February 2008 - (Free Research) One element of service level management is internal monitoring of hardware and applications. But companies now acknowledge the need to monitor Web site performance from an end-user perspective.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Why You Need Email Encryption: Use Case Scenarios by Proofpoint, Inc.

July 2008 - (Free Research) The webinar covers email encryption as an important component of an organization's overall security architecture. Sending sensitive material securely over email, ensuring compliance with federal regulations, is also explored.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Regulations Shift Focus on Outbound Email Security by Proofpoint, Inc.

July 2008 - (Free Research) Outbound email and other electronic communications pose a significant risk for data loss or leakage. This white paper will examine the new email security and compliance challenges and ways to address them.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Fraud Prevention and Detection for Credit and Debit Card Transactions by ILOG Inc

April 2008 - (Free Research) This white paper examines credit card fraud and details business rules-based fraud prevention and detection.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Unified Communications Interactive Overview by Cisco Systems, Inc

February 2008 - (Free Research) Watch this video and see how network technology can work with your existing tools to streamline processes, control costs, and boost customer satisfaction.
(DEMO) VIEW ABSTRACT | GO TO DEMO

New Application Security Regulations: Building Compliance In by Ounce Labs

January 2008 - (Free Research) Ounce Labs is one of the leading source code analysis vendors to provide PCI-specific capabilities. Our solution provides your executives, analysts, developers and auditors with the answers they need to manage risk within your system.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

A Unique Approach to Reducing MTTR by NetScout Systems, Inc.

June 2008 - (Free Research) Read this paper to find out how to reduce troubleshooting and downtime caused by network and applications problems
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Cisco Secure Wireless Office Solution for SMBs by Cisco Systems, Inc

The Cisco Secure Wireless Office Solution consolidates all network requirements into a complete, reliable wired and wireless infrastructure. 
(HARDWARE PRODUCT)GO TO DETAILED REPORT

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