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Your search for keyword: Customer Capture returned 156 results.
 
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Customer Relationship Management (CRM) | Customer Service (General) | Customer Experience Management (CEM) | Customer Information Management/ Customer Databases | Customer Data Integration | Business Intelligence Solutions | Business Process Management (BPM) | Help Desk and Call Management | Customer Interaction Management | Availability, Performance and Problem Management

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GFI MailEssentials: Server Based Anti-Spam Solution - 30 Day Free Trial! by GFI Software Ltd.

May 28, 2009 - (Free Research) The #1 server based anti spam solution for Exchange and SMTP servers. GFI MailEssentials uses multiple spam detection filters to capture 99% of spam, whilst minimizing false positives. Also adds various email management tools to your server.
(TRIAL SOFTWARE) VIEW ABSTRACT | GO TO

Increasing Business Efficiency and End-User Productivity by Oracle Corporation

July 01, 2009 - (Free Research) The following report features Michael Fauscette, group vice president of IDC's Software Business Solutions research, answering questions posed by Oracle's customers regarding business efficiency and end-user productivity.
(ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Driving Business Process Productivity by Tuning Your Customer-Centric Business Processes for Profit by Microsoft

September 09, 2009 - (Free Research) This webcast demonstrates how Microsoft Dynamics CRM can be used to capture and manage structured and unstructured sales and marketing customer data within a single, integrated system can help increase your organization's return on investment.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Reliable Email Security: Anti-virus with Improved Capture Rates and Minimal Server Burden by ESET

September 01, 2009 - (Free Research) AppRiver needed a very fast, lightweight antivirus engine that would complement their SecureTide service. After a thorough evaluation process, they found ESET NOD32 Antivirus to be the most reliable and stable platform. It now protects more than 50,000 mailboxes for AppRiver.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

HP Enterprise Virtual Array tiered storage solution for Oracle: Aligning storage performance and availability with the business value of information by Hewlett Packard Company and Intel

February 08, 2008 - (Free Research) Together HP and Oracle offer a comprehensive suite of information management tools to help efficiently capture, manage, retain, and deliver information over time. This yields a highly integrated hardware and software infrastructure, leveraging storage tiers with differing performance and availability characteristics. Read this paper to learn more.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

BPM Blueworks: The Easy On-Ramp to Business Process Management (BPM) by IBM

October 16, 2009 - (Free Research) With BPM BlueWorks from IBM, it's never been easier to get started with BPM. Using cloud-based processes and strategy tools, BPM BlueWorks allows you to capture and collaborate on BPM Business Designs, discover and contribute industry-specific BPM content and participate easily in the community. See how today.
(PRODUCT OVERVIEW) VIEW ABSTRACT | GO TO

Understanding the Components of Business Confidence by IBM

July 08, 2009 - (Free Research) With over 60% of CEOs saying they need to do a better job of capturing and understanding information to make more effective and timely business decisions, it's clear that there's a gap between capability and need. It's similarly fair to say that this shortfall is a leading reason why businesses aren’t as competitive as they’d like to be.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

BSD Group’s Oracle Extension for Rational Performance Tester Demonstration by IBM

October 06, 2009 - (Free Research) This quick demo gives you a great overview of the look and feel of BSD Group’s Oracle Extension for Rational Performance Tester, its features, and its capabilities. This plug-in will help you capture, record and playback transactions using Oracle NCA technology. View the demo now to learn more about increasing application visibility during testing.
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Building a Smarter Storage Infrastructure by F5 Networks UK

September 10, 2009 - (Free Research) This whitepaper explains how building a smarter storage infrastructure based on the business value of data can enable you to address your data storage requirements efficiently and at the lowest cost.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Improving Confidence by Increasing Understanding in Information by IBM

May 08, 2009 - (Free Research) Building greater confidence in your underlying data is easier said than done. The typical organization is home to a wide variety of fragmented data sources. Organizations with a baseline of data management maturity will get better value from their BI investments. They are also more likely to outperform organizations less mature in data management.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Orion NetFlow Traffic Analyzer by SolarWinds, Inc.

February 10, 2009 - (Free Research) Many networking managers cite lack of visibility into network issues and performance as a common problem. They need the ability to identify which users and applications are consuming the most network bandwidth and which IP addresses are top talkers. Check out this download to learn how the Orion NetFlow Traffic Analyzer provides this information.
(TRIAL SOFTWARE) VIEW ABSTRACT | GO TO

Create a Smarter Storage Strategy by F5 Networks, Inc.

September 10, 2009 - (Free Research) This whitepaper explains how building a smarter storage infrastructure based on the business value of data can enable you to address your data storage requirements efficiently and at the lowest cost.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Cisco Security Troubleshooting: Part I-- Connectivity Through ASA or PIX Firewalls by Global Knowledge

May 01, 2009 - (Free Research) This white paper is the first in a three-part series, each of which examines the challenge of implementing network security on equipment from Cisco Systems while maintaining the connectivity requirements of the business or enterprise.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Configuration Audit and Control: 10 Critical Factors to Change and Configuration Management Success by Tripwire, Inc.

October 2008 - (Free Research) As businesses have instituted internal, industry, and government mandated regulatory compliance, the need for audit data to prove conformity has also become a necessity. Read this white paper to learn how configuration audit and control provides a single, independent source for enforcing and reporting on a change policy across an organization.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Storage Systems & Storage Management Track: Tools to Help You Manage Capacity by 3PAR

August 2009 - (Free Research) Knowing how much disk capacity you have allocated, how much is actually being used and what's left and available are basics for disk system management. In this presentation transcript, Brian Greenberg President and CEO, General System Dynamics, discusses the tools and best practices that are key to managing disk capacity.
(PRESENTATION TRANSCRIPT) VIEW ABSTRACT | GO TO

Do Extraordinary Things Everyday with Microsoft Dynamics CRM! by Microsoft

September 2009 - (Free Research) In this webcast, we show you how the productivity of your sales, customer service, and marketing teams can be dramatically increased by taking advantage of the enhancements in the newly released Microsoft Dynamics CRM 4.0.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Staffing Service Coordinates Sales Activities, Utilizes Business Intelligence with CRM Solution by Microsoft

April 2008 - (Free Research) Volt Information Sciences, Inc. provides staffing services, telecommunications, and information solutions to Fortune 100 customers. Executives completed an in-depth request for proposal process to narrow CRM solution options to four enterprise alternatives. They selected Microsoft Dynamics™ CRM because it best met the firm's usability, user..
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Microsoft Dynamics RoleTailored Business Productivity: "Software Designed for Your People" by Microsoft

March 2007 - (Free Research) By automating and streamlining financial, customer relationship and supply chain processes, Microsoft Dynamics brings together people, processes and technologies, increasing the productivity and effectiveness of the business, and helping drive business success. Explore the Microsoft Dynamics Customer Model and how it's reflected in this software.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Grow Your Business with Microsoft Dynamics CRM by Microsoft

September 2009 - (Free Research) View this webcast to see how that Microsoft Dynamics CRM 4.0 gives you the capability to easily create and maintain a clear view of customers from first contact through purchase and post sales.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Junk Removal Service Finds Gold with Microsoft Dynamics CRM Online by Microsoft

May 2009 - (Free Research) The founder of a full-service debris removal company discusses the advantages of Microsoft Dynamics CRM Online to his company. The cost-effectiveness of the solution, ease of implementation and robust security features are key factors in their choice of Microsoft Dynamics CRM.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Global Real Estate Management Firm Chooses CRM Solution to Reduce TCO, Enhance Service by Microsoft

June 2008 - (Free Research) When the latest version of Microsoft Dynamics CRM became available, executives decided to upgrade to it. Now, Jones Lang LaSalle has a robust solution that easily and economically integrates into the company’s current systems and delivers functional and technical capabilities that support effective global operations.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Enterprise Data Services in SOA using ODI Suite by Oracle Corporation

February 2009 - (Free Research) This whitepaper will demonstrate why Data Services are a foundation requirement for enterprise SOA deployments by describing how just how valuable, and complex, business data is for the businesses that rely on it.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Improving Customer Support and Help Desk Efficiencies with On-Demand Remote Support by NTR Global

October 2009 - (Free Research) This white paper will help anyone responsible for improving customer experiences with affordable technology solutions to understand why self-service support falls short in terms of immediate customer response expectations, how on-demand remote support delivers immediate ROI benefits, and what to look for in a new remote support solution.
(PRESENTATION) VIEW ABSTRACT | GO TO

Five Myths of Infrastructure Monitoring: How End-User Monitoring Can Help You Improve Customer Satisfaction by Hewlett-Packard Company

May 2008 - (Free Research) This paper discusses some of the common myths about infrastructure monitoring, and addresses how to ensure your infrastructure monitoring is responsive enough to satisfy and retain your customers.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Selection Criteria for Remote Support Tools: “Best-of-Breed” Products Speed ROI for Technology Investment by NTR Global

October 2009 - (Free Research) Remote support technology is a very popular service and support automation tool for high-tech companies. Freeware and shareware options are available, but come with their own risks. Leveraging a best-of-breed product can improve operational efficiency and customer satisfaction. Read on to learn what to look for in a remote support platform.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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