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Your search for keyword: Best Practices In Customer Service In Banks returned 660 results.
 
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The 10 Worst Practices for Technical Support and How to Overcome Them by NTR Global

October 29, 2009 - (Free Research) This white paper will explore 10 of the "worst practices" that are common to customer support operations. We will discuss how these worst practices can creep in to your contact center and ways to deal with them. We will also touch on how to eliminate well‐intentioned management blunders and discuss good and bad uses of support technology.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

SOA Best Practices and Design Patterns: Key to Successful Service Oriented Architecture Implementation by Oracle Corporation

April 03, 2008 - (Free Research) There is no question that the successful implementation of Service-Oriented Architecture (SOA) relies on a careful and holistic approach to business planning. One of the most important tools in the evaluation, purchase, and ongoing use of SOA is this body of best practices that vendors, consultants, and customers have compiled.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Best Practices of the Best-Run Sales Organizations: Sales Opportunity Blueprinting by SAP America Inc

April 27, 2009 - (Free Research) Leadership teams in today's strongest sales groups have discovered best practices to achieve exponential results. This SAP Executive Insight looks at leading-edge companies and examines how they excel in areas where most sales organizations struggle.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

How to ensure data privacy compliance in the application testing environment by Compuware Corporation

October 20, 2009 - (Free Research) This paper discusses a five-step best practices approach to implementing a cost-effective and timely data privacy solution. It also details a brief case study illustrating how Compuware’s combination of tools, technology, best practices and customized services can save time and money.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Empowerment as a Growth Strategy by Oracle Corporation

September 2007 - (Free Research) Companies are using technology and other tools to help employees deliver an organization's best collective thinking during each customer interaction. Among them is Hewlett-Packard (HP), which we will feature in this paper. We will also explain why empowering your key customer-facing employees is the new path to achieving extraordinary results.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

5 Steps to Reducing Downtime: Best Practices for Windows Server Application High Availability by Marathon Technologies

September 2009 - (Free Research) This white paper discusses five steps for protecting Windows Server applications from downtime, offering established best practices to reduce potential single points of failure and ensure rapid recovery or continued operations in the event of failure.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Essentials of CRM for Wealth Management Empower Advisors with Client-centric Tools by Pivotal CRM, a CDC Software solution

February 2009 - (Free Research) In this white paper, learn how wealth management firms can use client relationship management (CRM) strategies and technology to build relationships as trusted advisors, maximize share of wallet, and increase productivity.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Strategic Meeting Management: Best Practices for Success: A Tips and Tools Guide to Effective Implementation by StarCite

August 2008 - (Free Research) In studying the best practices in strategic meeting management, there's proven evidence that a "managed" meetings program can generate significant and immediate cost savings for corporations of all sizes.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Agile Development: A Manager's Roadmap for Success by VersionOne Inc.

September 2008 - (Free Research) This white paper presents the key characteristics of successful agile managers as they introduce and scale agile methods. Learn what agile managers can do to help their teams and organizations adopt agile development practices to deliver real...
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Business Solutions: The Payment Card Industry Data Security Standard by CDW Corporation

November 2008 - (Free Research) This brief document provides a listing of the six primary objectives for companies to meet in order to comply with the Payment Card Industry Data Security Standard (PCI DSS).
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Software as a Service Dramatically Improves CRM Success by Oracle Corporation

February 2008 - (Free Research) Explore the results of this Yankee Group study aimed at determining how on-demand technology can be used to improve sales effectiveness. Gain a deeper understanding of the difference between sales administration and sales effectiveness and the role technology plays in driving revenue.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Improving Sales Productivity: An Opportunity for Sales and IT Leadership by Microsoft

April 2008 - (Free Research) The main focus of this white paper is about revealing key factors in sales rep productivity, including what helps improve their efficiency (increasing selling time) and effectiveness (getting better results from the available selling time). Both are important and require strong leadership and teamwork between the sales and IT departments.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Introduction to CloudController by InContinuum Software

September 2009 - (Free Research) Watch this webcast to learn how to design a cloud-based services platform from your virtual infrastructure to improve operational efficiency. Discover a Web-based application that automates virtual configuration, chargeback, provisioning and deployment. Learn how to set-up multi-level user hierarchy to enhance IT security.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Best Practices for Backup - Videocast by Hewlett-Packard Company

July 2009 - (Free Research) There are more and better tools to protect data than ever, but how they're implemented and used in a storage environment can determine how effective they'll be. In this expert videocast, W. Curtis Preston, one of the leading backup experts in the country, describes some key best practices that will help you build a better backup system.
(VIDEO) VIEW ABSTRACT | GO TO

Podcast: Best Practices to Secure any Size Business from Today's Top Threats by McAfee, Inc.

July 2009 - (Free Research) For best practices on securing your organization from current threats, check out this podcast. Review trends in spamming, data loss, social engineering, and more. Find out how combining the right tools and education increases your level of protection.
(PODCAST) VIEW ABSTRACT | GO TO PODCAST

Best Practices to Secure any Size Business from Today's Top Threats by McAfee, Inc.

July 2009 - (Free Research) For best practices on securing your organization from current threats, check out this videocast. Review trends in spamming, data loss, social engineering, and more. Find out how combining the right tools and education increases your level of protection.
(VIDEO) VIEW ABSTRACT | GO TO

8 Steps to Holistic Database Security by Guardium

April 2009 - (Free Research) Authored by Ron Ben Natan, Ph.D., author of "HOWTO Secure and Audit Oracle 10g and 11g" (CRC Press, March 2009), this white paper describes 8 essential best practices that provide a holistic approach to safeguarding databases and achieving compliance.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Implementing Best Practices: The Dell Management Console and ITIL by Dell and Symantec

March 2009 - (Free Research) The Dell™ Management Console Powered by Altiris™ from Symantec™ provides a comprehensive management platform based on standardized IT Infrastructure Library (ITIL) processes—facilitating the adoption of industry best practices and helping streamline and simplify IT management in enterprise data centers.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Best Practices for Event Management by BMC Software, Inc

April 2009 - (Free Research) This BMC webcast will present a methodology for identifying the metrics that have the most impact on critical business applications and for creating exception events to notify of critical application problems.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Legacy Tools: Not Built for Today's Helpdesk by LogMeIn, Inc.

September 2009 - (Free Research) This paper explores the challenges of supporting a remote workforce with legacy tools and the hidden costs of these tools. In addition, it identifies best practices that decision makers can use to choose enterprise helpdesk support tools that better meet the needs of remote employees, while helping to cut costs.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Guide to Better Decision-Making for Your SMB Through IT by SAP America Inc

June 2008 - (Free Research) Small and midsize companies that can successfully align IT with their business objectives will be the ones to stay ahead of the competition by having access to the right information at the right time, allowing for better, faster decisions.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Implementing Best Practices for Web 2.0 Security with the Websense Web Security Gateway by Websense, Inc.

June 2009 - (Free Research) The best way to address Web 2.0 threats is to combine the best aspects of traditional security and control techniques with new technology designed to address the dynamic, real-time nature of Web 2.0. This paper describes how one such solution enables you to quickly implement a best practices approach to making Web 2.0 secure and effective.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Get Closer To Your Best Customers: A Shift In Customer Strategies In A Time Of Crisis by SAP America Inc

June 2009 - (Free Research) The extraordinary circumstances of the current economic crisis have changed the operating rules for companies of every size, in every industry. Companies now face a unique opportunity to reexamine traditional business practices and make much-needed changes - changes that will help them survive the downturn and flourish with the inevitable up...
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Best Practices for Backup - Podcast by Hewlett-Packard Company

July 2009 - (Free Research) There are more and better tools to protect data than ever, but how they're implemented and used in a storage environment can determine how effective they'll be. In this expert podcast, W. Curtis Preston, one of the leading backup experts in the country, describes some key best practices that will help you build a better backup system.
(PODCAST) VIEW ABSTRACT | GO TO PODCAST

e-Learning Best Practices as You Begin Your Research into Learning Management Systems by SyberWorks, Inc.

March 2008 - (Free Research) The e-Learning industry has grown tremendously since the early days of computers and the Internet. This white paper will provide some basic information to help you as you begin your research into e-Learning and learning management systems.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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