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Service Level Monitoring: Real-Time Visibility and Reporting for Mission-Critical IT by Dorado Software November 10, 2008 - (Free Research) Dorado Software recently introduced Redcell OpsCenter 6.1 platform and Redcell Advanced Monitors to help you visualize, clarify and monitor IT resources and the network fabrics that bind them. This paper explores these new capabilities and how they uniquely position Dorado Software customers for the benefits of an SLA‐oriented management approach. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Extend the Value of IBM Lotus Applications to Increase Productivity with Avaya Unified Communications - Sponsored by Avaya and IBM by Avaya June 25, 2009 - (Free Research) Good communications are key to any company's success. The most successful enterprises strive for anywhere, anytime communications to best serve employees and clients who are increasingly mobile and geographically diverse. By unifying communications, a company can deliver communications anywhere, anytime and any way. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The 10 Worst Practices for Technical Support and How to Overcome Them by NTR Global October 29, 2009 - (Free Research) This white paper will explore 10 of the "worst practices" that are common to customer support operations. We will discuss how these worst practices can creep in to your contact center and ways to deal with them. We will also touch on how to eliminate well‐intentioned management blunders and discuss good and bad uses of support technology. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Deploying Operating System Images on Dell Business Client Systems using Microsoft® Deployment Toolkit (MDT) 2008 by Dell, Inc. and Intel June 01, 2009 - (Free Research) The Microsoft® Deployment Toolkit (MDT) 2008 provides unified processes and tools for desktop and server OS deployment using a common deployment console and a collection of best practices. The toolkit provides a single mechanism for image creation and an automated installation process to reduce deployment time. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

A Sneak Peak at Toad® for Oracle v10 by Quest Software August 31, 2009 - (Free Research) In this technical brief, you'll learn about the powerful new features and enhancements that help you work smarter and faster – regardless of your role. (TECHNICAL ARTICLE) VIEW ABSTRACT | GO TO

Oracle Business Intelligence Suite Enterprise Edition Plus ---Technical Overview by Oracle Corporation February 01, 2008 - (Free Research) Business intelligence (BI) needs to evolve such that it is no longer about reporting results but driving business processes. Learn how BI can bring you greater business visibility and insight to improve business performance. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The ParAccel Analytic Database: A Technical Overview by ParAccel June 26, 2009 - (Free Research) The ParAccel Analytic Database™ (PADB) is a new-generation relational database management system that combines leading-edge innovations with best practices to deliver the fastest, simplest, most cost-effective platform for analytic processing. This paper describes the high level architecture and key features of the PADB system. (TECHNICAL ARTICLE) VIEW ABSTRACT | GO TO

What's new in VMware vSphere? by Dell and VMware August 19, 2009 - (Free Research) Are you wondering about VMware's latest ESX product? Watch this interview with Eric Henderson, Director of Technical Services for the IT consulting firm New Age Technologies as he discusses VMWare's vSphere. (VIDEO) VIEW ABSTRACT | GO TO

THINKStrategies - On-Demand Business Intelligence Solutions: A New Way to Achieve Your Corporate Objectives in Today's Challenging Economy by SAP BusinessObjects May 07, 2009 - (Free Research) The macro-market trends of Globalization and eCommerce are making it more important than ever for corporate executives and end users to access critical information to make effective business decisions. This paper will examine how a new generation of SaaS-based BI solutions is responding to the escalating challenges facing companies of all sizes. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Global Real Estate Management Firm Chooses CRM Solution to Reduce TCO, Enhance Service by Microsoft June 05, 2008 - (Free Research) When the latest version of Microsoft Dynamics CRM became available, executives decided to upgrade to it. Now, Jones Lang LaSalle has a robust solution that easily and economically integrates into the company’s current systems and delivers functional and technical capabilities that support effective global operations. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

IP Telephony without Migration Migraines by Cisco Systems, Inc. October 02, 2009 - (Free Research) Many organizations are hesitant to make the transition from their traditional private branch exchange (PBX) to IP telephony due to the complexity of the process. Watch this webcast to receive a complete customer-tested migration roadmap that takes the complexity out of making this switch. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

McAfee Buyer's Guide to Data Protection by McAfee, Inc. July 01, 2009 - (Free Research) Data--Protect critical information anywhere it goes. Implementing data protection products and processes can be daunting. Make the right decisions by exploring what is available and what makes sense for your organization. Use this simple guide to evaluate different vendor offerings. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Virtualization for Dummies, 2nd HP Special Edition by Hewlett-Packard Company October 14, 2009 - (Free Research) Read this book for an introduction to the subject so that you can understand its promise and perils — and create an action plan to decide whether virtualization is right for you, as well as how to move forward with implementing it should you decide it is right for you. (BOOK) VIEW ABSTRACT | GO TO

Intel® Core™2 Processor with vPro™ Technology and Windows® 7: Better for Business by Intel Technology Provider October 16, 2009 - (Free Research) Technical decision makers are faced with many challenges in today's economy: help users get more work done faster and with fewer difficulties, protect the network and individual systems from attacks or malicious code, and much more. Find out how the Intel Core 2 processor with vPro technology complements the new Windows 7 operating system. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Citrix Virtual Advantage - XenDesktop Gets Multimedia Enhancements; Support for 3-D Apps Planned by Citrix April 20, 2009 - (Free Research) This technical article, reprinted from Information Week, takes a look at the enhancements embedded in Citrix XenDesktop™ 3.0, examines it's ease of installation, functionality, and security, and compares it with other virtual desktop infrastructure products. (TECHNICAL ARTICLE) VIEW ABSTRACT | GO TO

Web Security SaaS: The Next Generation of Web Security by Webroot Software, Inc. April 14, 2008 - (Free Research) This paper outlines Web security solutions that focus on increasing overall security effectiveness and reducing the burden on IT departments. It describes the challenges facing many SMB environments and identifies critical elements that make for lower-cost and easier-to-manage solutions. The paper highlights Webroot's SaaS security offering. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Optimizing The Value of Your Subscriber Data by Hewlett-Packard Company September 01, 2009 - (Free Research) Mobile network operators are not exploiting the full value of their most valuable asset—their subscriber information. While mobile network operators may be sitting on a gold mine of subscriber data, they do not have the tools they need to exploit it. This paper explains the avenues available to take advantage of their subscriber information. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Reduce Costs: Limit TAPs, Probes, and Sniffers on a network-- increase monitoring capabilities by Gigamon June 15, 2009 - (Free Research) Read this case study to see how a diversified company with a large, nationwide network discovered the GigaVUE Data Access Switch from Gigamon and gained several benefits. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Leveraging Enterprise Data Virtual Seminar: How to Innovate and Integrate BI for Business Inexpensively by SearchDataManagement October 22, 2009 - (Free Research) This unique virtual seminar will provide new ideas and actionable tactics for integrating and designing BI systems for maximum performance - and provide tips to better leverage data from business applications such as ERP, CRM, SAP and Oracle, as well as other enterprise vendors. (VIRTUAL TRADE SHOW) VIEW ABSTRACT | GO TO VIRTUAL TRADE SHOW

Spreadsheet Reporting with Actuate BIRT Spreadsheet by Actuate September 09, 2009 - (Free Research) Actuate BIRT Spreadsheet is an innovative reporting technology that produces reports as easy-to-use and familiar Excel spreadsheets, combining the autonomy users experience with Excel with the efficiency, scalability and control of a centralized reporting solution. Download this technical whitepaper to learn more about Actuate BIRT Spreadsheet. (EBOOK) VIEW ABSTRACT | GO TO

Leveraging Open Source Business Intelligence across Your Organization by Actuate September 10, 2009 - (Free Research) Download this white paper to learn about overcoming the technical challenges and misconceptions around delivering open source BI, as well as developing and maximizing the use of open source BI. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Try BIRT Report Designer Today to design Rich interactive content by Actuate May 05, 2009 - (Free Research) BIRT Report Designers are easy-to-use, visual report development tools that offer programmatic control, extensibility and a component-based model for reuse. (DOWNLOAD) VIEW ABSTRACT | GO TO DOWNLOAD

Integrating SAP Data in the Information System Using Open Source Data Integration by Talend February 10, 2009 - (Free Research) This Technical Note discusses Talend's data integration capabilities for SAP and covers Talend's SAP connectors, as well as additional SAP-dedicated tools. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

TechTalk: Stop Malware at the Web Gateway by Blue Coat March 24, 2009 - (Free Research) Safeguarding your data from malware and other Web threats takes a layered approach. In this TechTalk webinar Blue Coat Technical Marketing Engineers will lead a discussion on how the Blue Coat ProxyAV works with the ProxySG to create a community-watch based security. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

The Best PCI Audit of Your Life by Lumension August 13, 2009 - (Free Research) This white paper will detail a strategy that enables companies to easily gain PCI compliance and ensure effective security. By mapping technical controls to PCI standards and by continuously monitoring, assessing, and reporting the status of your environment, you can make your PCI audit the most efficient and actionable of your life. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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