Business Process Outsourcing Software, Hardware, Services and Research Papers

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Using Performance Drivers to Enhance Business Success: Identifying, Visualizing and Analyzing Key Performance Drivers (KPD metrics) by myDIALS Inc.

November 04, 2009 - (Free Research) This paper examines performance metrics and focuses on the nature, identification and use of Key Performance Drivers to enhance business success. It illustrates how these KPD metrics can be visualized and logically related to the Key Performance Indicators that measure those outcomes.

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The Best of Both Worlds: How to Effectively Leverage Social Media Relationships with Real-Time Collaboration Tools by Citrix Online

August 19, 2009 - (Free Research) This eBook explores how organizations can connect and nurture relationships with prospects and customers by effectively leveraging social media and real-time collaboration tools.

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International Marketing Company Gains Quick and Easy Messaging Disaster Recovery by Microsoft

August 23, 2007 - (Free Research) This case study examines the benefits Catalina Marketing began reaping once they signed up for Microsoft Exchange Hosting Services.

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Business Intelligence for the Health Care Industry: Actionable Insights for Business Decision Makers by SAP America Inc

January 23, 2009 - (Free Research) Hospitals from across the world are facing increased pressure to improve operations from multiple directions. What is needed is a new generation of business intelligence (BI) tools and applications designed with the health care sector in mind, capable of integrating cross and inter-departmental processes and information.

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