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Legacy Tools: Not Built for Today's Helpdesk by LogMeIn, Inc.

September 16, 2009 - (Free Research) This paper explores the challenges of supporting a remote workforce with legacy tools and the hidden costs of these tools. In addition, it identifies best practices that decision makers can use to choose enterprise helpdesk support tools that better meet the needs of remote employees, while helping to cut costs.

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Together, we can work smarter by IBM

October 05, 2009 - (Free Research) By giving your people the tools and resources to work more effectively, you are giving your business the opportunity to operate more efficiently.

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