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Browse Directory>   Infrastructure and Systems Management>  Systems Management>  Remote Administration
 
ALL RESULTS SOFTWARE SERVICES & RESELLERS HARDWARE RESEARCH LIBRARY
 
Browse Results  1 - 9 of 9
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Remote Support Center Solution - 30 Day Free Trial! by ScriptLogic Corporation
September 08, 2009 - (Free Research) Supporting remote or travelling workers has become an increasingly high priority for many IT departments. The remote workforce that was once thought of as "merely a trend" has now become the norm.
(TRIAL SOFTWARE) VIEW ABSTRACT | GO TO

Podcast: Protecting Data on the Edge by Zenith Infotech
July 08, 2009 - (Free Research) In this expert podcast W. Curtis Preston describes the most effective techniques, tools and best practices for protecting edge or mobile data.
(PODCAST) VIEW ABSTRACT | GO TO PODCAST

Client Systems Management - Take Control of your Environment by Dell, Inc. and Intel
August 27, 2009 - (Free Research) Dell simplifies systems management. Dell's approach delivers systems management solutions that integrate and interoperate to help ease deployment, speed problem resolution, and enable you to manage smarter.
(BROCHURE) VIEW ABSTRACT | GO TO

Remote Encryption Management SDK by Intel
September 21, 2009 - (Free Research) Remote Encryption Management Software Development Kit (SDK) provides the tools to allow FDE or software based encrypted hard drives to be unlocked remotely out of band using vPro. This allows computers with vPro and encrypted hard drives to be managed out-of-band. Learn more about this SDK and download your free copy today.
(DOWNLOAD) GO TO DOWNLOAD

Improving Customer Support and Help Desk Efficiencies with On-Demand Remote Support by NTR Global
October 29, 2009 - (Free Research) This white paper will help anyone responsible for improving customer experiences with affordable technology solutions to understand why self-service support falls short in terms of immediate customer response expectations, how on-demand remote support delivers immediate ROI benefits, and what to look for in a new remote support solution.
(PRESENTATION) VIEW ABSTRACT | GO TO

Selection Criteria for Remote Support Tools: “Best-of-Breed” Products Speed ROI for Technology Investment by NTR Global
October 29, 2009 - (Free Research) Remote support technology is a very popular service and support automation tool for high-tech companies. Freeware and shareware options are available, but come with their own risks. Leveraging a best-of-breed product can improve operational efficiency and customer satisfaction. Read on to learn what to look for in a remote support platform.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The 10 Worst Practices for Technical Support and How to Overcome Them by NTR Global
October 29, 2009 - (Free Research) This white paper will explore 10 of the "worst practices" that are common to customer support operations. We will discuss how these worst practices can creep in to your contact center and ways to deal with them. We will also touch on how to eliminate well‐intentioned management blunders and discuss good and bad uses of support technology.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Ethical Hacking and Risk Assessments by Global Knowledge
December 2008 - (Free Research) Attend this webcast to learn about risk assessment process and tools used by ethical hackers.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Audio Conferencing 2.0: Control Costs & Simplify Administration by Citrix Online
September 2009 - (Free Research) In this paper, we're taking audio conferencing to an entirely new level. Built with Web-based administration and control, HiDef Corporate audio conferencing gives you crystal-clear audio plus the tools to extract maximum value from every call.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

1 - 9 of 9

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